Facilitator: Institute of Customer Experience


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Customer Experience Essentials


  • Date: 05/26/2020 06:00 PM
  • Location: Online Event

Description

ICX Kenya is a professional body for Customer Service in Kenya comprising both corporate and individual members with an interest in their professional development, delivering customer service best practice and helping to engender a culture of service excellence in both their professional and personal lives. 

As an ICX Consultant, I worked as part of a team delivering a series of Customer Experience webinars for staff at Kenya Revenue Authority